GROUND STAFF & HOSPITALITY MANAGEMENT
With Zeal Wings Certified Professional in Ground Staff and Hospitality course, you will develop an understanding of various aspects of the aviation industry, as well as build a strong foundation on the principles governing aviation, passenger and baggage handling.
Course Duration :
6 Months
HOW TO JOIN/ ELIGIBILITY
To join this career-building course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also accepted.
CURRICULUM
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Airport & aviation operation
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Passenger & baggage handling
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Travel desk
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Travel & tour operations
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Fares & ticketing
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Computer reservation system
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Reservation desk
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Guest services
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Housekeeping services
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Housekeeping management
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Accounting
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Food counter –service & sales
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F&B services
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F&B preparation
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Hygiene & safety
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Advanced English
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Business communication
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Presentation & communication skills
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Grooming skills
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Personality development
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Customer services
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Interview skills
JOB ROLES
FACILITY MANAGEMENT EXECUTIVE
HOUSEKEEPING MANAGER
GROUND SUPPORT OPERATIONS
GROUND CREW
BAGGAGE HANDLERS
AIRLINE OPERATIONS AGENT
AIRLINE CUSTOMER SERVICE AGENT
GUEST RELATIONS MANAGER
FRONT DESK OFFICER
COUNTER SALE EXECUTIVE
RESERVATION DESK EXECUTIVE
GUEST SERVICE EXECUTIVE
HOUSEKEEPING EXECUTIVE
FOOD AND BEVERAGES SERVICE MANAGER
TRAVEL DESK MANAGER
TOUR MANAGER
*Note: Fees & duration may vary based on course & centre location. The fees indicated are exclusive of applicable taxes. For details, contact your Zeal Wings Academy!
If you are interested fill the form our career counselor will call you
*Disclaimer: We do not assure or guarantee any job placement. Placement shall be at sole discretion of the recruiter after undergoing interview process and meeting their specific requirement of graduation, if any.
